Oh dear … there’s no quick fix for this. Just make sure you’ve kept all your receipts, just in case you might to return the controllers and get a replacement.
Taken from iFixit … Mere months have passed since the PS5’s hotly anticipated launch, and already there’s a class-action lawsuit brewing over joystick drift on Sony’s high-tech DualSense controllers. Who could have seen this coming? Well, as it turns out, everyone. Everyone should have seen this coming. Because for all its exciting new tech, the DualSense uses off-the-shelf joystick hardware with a long history of predictable, preventable issues. And now we’ve investigated those issues in excruciating detail.
Like the PlayStation 5 itself, the DualSense controller feels like a device brought back from the near-future. It has new adaptive triggers and advanced haptic feedback. Deeper inside, however, are joystick modules that could have been held over from when Seinfeld was on the air. In some ways they’re actually less sophisticated than certain joystick technology available in the late 1990s.
Sony isn’t the only company to use off-the-shelf joystick modules, but, like Microsoft, they’ve made it difficult to repair this consumable component. Joysticks have a known life expectancy—it’s listed right in a product sheet from the manufacturer. It’s predictable they would fail, which makes you wonder if it’s a willful cost-saving calculation on the console makers’ part to not offer more reliable, or replaceable, sticks.
Read the rest of the article at iFixit